Description
I am looking for a Service Manager with a formidable background and capable of managing a large department.
You must be able to;
Manage the personnel and operations of the Service Department ensuring volume and profit targets are met whilst meeting the Dealer Standards
Provide and maintain high standards of quality workmanship ensuring customer satisfaction and loyalty at all times
Develop Service Staff to be effective in delivering departmental objectives.
You will also be expected to;
Be involved in setting and reviewing financial, volume and operation objectives (annually, monthly, etc)
Maintain rigorous control of cost and manage budgets
Regularly investigate market trends and opportunities and develop advertising and promotions in agreement with the Regional Manager to market the department.
Ensure customer handling practices are of the highest quality and in line with the Customer Satisfaction Standards.
Monitor continuously the achievement of Customer Satisfaction and provide effective support to the parts and car sales department.
This is a very important job and will be a great stepping stone into to a Regional or Senior Management role.
Salary is negotiable.
For more information please contact Ed Steele on 01235 536 440 or email ed@steele-dixon.co.uk
PackageCar
ConsultantEdward Steele